Returns and Refunds
It could be unfortunate for both of us and our customer when they receive a defective or damaged product due to any natural circumstances or accidents. Whenever our customer receives such a product that that is not same as per their original order, we will replace it to their satisfaction with no extra cost. For such situations do us mail at our Customer care firstname.lastname@example.org
Conditions for return:
- The return procedure of the product can be limited depending on the category of the product.
- Do inform us of receipt of a Defective / Damaged product within 48 hours of delivery otherwise the request will not be entertained.
- The Products or the Items should not be tampered in any case and should be in unused condition.
- Products should be returned in their original packet along with the original labels, price tags, and invoices.
- Whatever may be the payment mode in case of refunds (Cheque/ DD/ Cash on Delivery) The Refund amount shall be provided through Cheque.
- Refund cheque will be sent to the same billing address of the order delivered.
- Refunds will be done within 7 working days from the date of request of refund.
- Payments received by Credit/ Debit Card shall refunded credit back to the account within 7 days, the transaction will reflect in their next statement.
- Payments done by Net Banking shall be credited back to the respective bank account in case of refunds.
- The refund cheque will be made in favor of the name of the person (marked on the bill) provided at the time of placing the order
The products which are reverted from the customers according to the acceptable return policy and for which the customer will be eligible for refunds. No replacements are made in such cases.
In any case; if a product is recorded at an incorrect price or with incorrect information due to an error in pricing or product information, Indian Shopping Site may, cancel the order and inform the customer. In case of payments (if already received) will be refunded back.
Disclaimer: While Indian Shopping Site endeavors to procure the goods from the merchants and make them delivered to the customers, Indian Shopping Site does not take any responsibility if the merchant fails to make the requested goods available for delivery.